Privacy Policy

1. Introduction

Base AI provides AI-powered tools and services designed to help businesses and individuals optimize their workflows. This Privacy Policy applies to all users, including visitors, registered members, and organizations using our platform. If you do not agree with this policy, please discontinue use of our services.

2. Information We Collect

We collect personal and non-personal information to provide and improve our services:

  • Personal Information – Name, email, company name, billing details, and contact information.

  • Usage Data – Log data, device type, browser information, and pages visited.

  • AI Interaction Data – Inputs, prompts, and responses generated by Base AI for service improvement and personalization.

  • Cookies & Tracking – We use cookies and similar technologies to enhance user experience and analyze performance.

3. How We Use Your Information

We use your information to:

  • Provide, operate, and improve our AI services

  • Personalize your experience on Base AI

  • Process payments and manage subscriptions

  • Detect, prevent, and address security issues

  • Analyze usage trends to improve product performance

  • Communicate updates, offers, and important policy changes

We do not sell, rent, or trade your personal data to third parties.

4. Data Sharing & Disclosure

We may share your data only in these cases:

  • With Service Providers – For payment processing, analytics, hosting, or customer support.

  • For Legal Compliance – If required by law, regulation, or valid legal process.

  • Business Transactions – In case of a merger, acquisition, or sale of assets, your data may be transferred securely.

5. Data Security

We implement strict technical and organizational measures to safeguard your data, including encryption, secure servers, and access controls. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information

  • Opt out of marketing communications

  • Restrict or object to certain data processing

  • Request a copy of your stored data

To exercise your rights, contact us at aw@trybase.ai

7. AI Data Usage & Retention

Base AI processes user inputs to generate responses. We may temporarily store anonymized interaction data to improve accuracy, enhance models, and troubleshoot issues. Data is not shared with unauthorized third parties.

You can request deletion of your AI interaction history at any time.

8. Third-Party Links

Our website or platform may contain links to third-party websites. We are not responsible for the content, security, or privacy practices of those external sites.

9. Children’s Privacy

Base AI is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware of such collection, we will delete the data immediately.

10. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our services, regulations, or practices. We will notify you by email or via our platform before significant updates take effect.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Email: aw@trybase.ai